MIL bought iPhone 5s for Doug and I this weekend (a sweet gesture), using our upgrades via our cell phone company. Anyone who knows me understands that this was a big leap. At the ripe age of 28, I had never owned a smartphone. I'd had an LG EnV Touch for just over two years, and before that I'd had an EnV 2 for over two years. Doug was actually using an old flip phone that had belonged to my dad since like 2000, because my EnV 2 that he'd been using broke as a result of being old and brittle.
We purchased our phones on Saturday evening, just before visiting Squish. Once we got home, my phone froze and would not come on after I attempted to open text message with an mp3 attachment. BIL came over and revived my phone, so I stopped holding my breath. I thought everything was ok...
Sunday night, I plugged my phone up to charge it while talking to my BFF and it crashed again. This time, I knew how to reset it. However, it kept crashing this time and would not stay on for more than a few seconds at I time. So, I whined to Doug about it. He tried to fix it, by researching to see if it had happened to someone else and checking troubleshooting advice. We tried calling our phone company, but they don't offer phone support after 11 p.m. Then I was under the impression that I would not be able to get my phone replaced because we hadn't had the opportunity to purchase AppleCare+ yet. I became very angry, wrote the most melodramatic status EVER on Facebook, and stomped off to take a shower.
I mean, how was I going to replace a phone that retails for $650? I couldn't afford it at the $149.99 upgrade price. It was completely unfair that this ONE thing could decide not to go well. Seriously, I already have a 3 week old son in NICU indefinitely and am already dealing with a lot. These were the thoughts going through my head.
Post-shower, I was quite ashamed by my Facebook status, as it was over a dumb phone. Under normal, moderate stress levels I would not let something like this get to me so easily. I could think clearly and rationally, recognize the phone as a piece of equipment and move on. The phone incident was just a reminder that I can't be cool all the time, and perhaps it was time to express some anger. It was the straw that broke the camel's back. For a moment, I got sick of being so strong.
By the time I was out of the shower, my sweet husband informed me that I'd probably be able to get it replaced for free by our cell phone company with no questions asked, which turned out to be the case. I now have another brand new iPhone. We did go immediately to the Apple Store after getting the replacement phone to purchase the AppleCare+ extended warranty.
No comments:
Post a Comment